Rackspace

 Rackspace  is a collection of computing services that together make up a cloud computing platform, offered over the Internet by Rackspace.com.

Rackspace offers web hosting services like servers, Load Balancers, Managed Databases, Queue Services and Mail Services.

Downtime

 * September Reboot
 * https://gigaom.com/2014/09/28/the-week-of-huge-cloud-reboots/