free
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free could refer to no charge, or freedom, as in the freedom to fork an open source project, and ship it yourself.
Criticisms
Unpredictable
If a service is free, that is, you're not paying for it, it lacks financial incentive to be around for you to use. The expectation is that site-death is more likely, and expected to be sooner, for free services, or that free services will eventually need revenue and change features or behaviors in order to get that.