support

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support is related to all things regarding issues reported to a site or silo, like when you report abuse, and receive a response in a support inbox.

If you're looking for an alternate definition relating to pledges and payments see also:

Main article: supporting

Silo Examples

Facebook

Facebook has a separate support inbox, accessible on the web at https://www.facebook.com/support/. They use this to report back on reports, among other things.