moderation
Moderation is the process of holding comments for review by a human, and sometimes a source of frustration when a comment is written on another site that the commenter has no control over.
Moderation Status
Under the current webmention specification there is no indication for when a comment is held for modification.
In many systems, however, there is a response for human commenters that is visible, indicating that a comment has been accepted and is awaiting moderation by a human.
Screenshots
Wordpress:
moderation of services
An example of an unwanted comment is on the bottom of this post has been brought in via bridgy and webmention.herokuapp.com - it's not clear which of those services should be used to mark it as not for display. Just deleting it on one or other of them is likely not enough, as it could be brought back by sending the webmention again.
Brainstorming
Moderation Criteria
- Allow List
- Deny List
Mediation
WNYC's On the Media has an interesting podcast segment on moderation and restorative justice: Can Restorative Justice Save The Internet? that has some interesting ideas as well as a case study involving moderation on Reddit.
Articles
Articles about moderation.
Bad Examples
Intel Bleep UI
- Intel Bleep AI for dialing up/down and filtering the levels of toxicity gamers want to experience / convey in voice chat: https://www.theverge.com/2021/4/8/22373290/intel-bleep-ai-powered-abuse-toxicity-gaming-filters
- https://www.polygon.com/22374120/intel-bleep-voice-chat-hate-speech-censor-spirit-ai
- (how not to build a UI for moderation) https://www.forbes.com/sites/alisondurkee/2021/04/08/intel-bleep-gaming-this-software-will-let-you-censor-the-n-word-and-other-offensive-speech-but-on-a-sliding-scale/?sh=5fff41766a4e
- https://web.archive.org/web/20221111202633/http://www.vice.com/en/article/dyvgvk/intels-dystopian-anti-harassment-ai-lets-users-opt-in-for-some-racism
See Also
- comments presentation
- mute
- block
- spam
- timeline review
- vouch
- https://twitter.com/rahaeli/status/1036304096280621063
- "This is why I believe federated social networks are never going to work out long term. Someone who starts an instance doesn't know they're signing up for thousands of hours a year wading through the cloaca of the internet. That shit is *terrible* for you." @rahaeli September 2, 2018
- ^^^ Thread - general problem of moderation tax, whether running your own site, or especially if running a shared site for others
- https://youtube-creators.googleblog.com/2019/02/more-updates-on-our-actions-related-to.html
- How NOT to do moderation, especially delegating/hiring out for it, and the negative effects thereof: https://www.theverge.com/2019/2/25/18229714/cognizant-facebook-content-moderator-interviews-trauma-working-conditions-arizona
- some design considerations, and possible unintended effects: https://twitter.com/waxpancake/status/1197643029131100160
- "Not mentioned here: if you hide a reply, Twitter will show a big modal pointing out that the author hid some replies, drawing way more attention than just leaving them alone. https://twitter.com/Twitter/status/1197551185894559744" @waxpancake November 21, 2019
- See text on first slide for examples and features to look for / build into your IndieWeb site: https://www.instagram.com/p/CZiZFmtNwNz/
- https://twitter.com/IBJIYONGI/status/1589628794062934016
- "If you think that Twitter has moderation problems, just wait until large numbers of people are having conflict on Mastodon and they’re being adjudicated by a few volunteers who don’t have set guidelines or community to navigate differences with." @IBJIYONGI November 7, 2022